Our fleet are deployed throughout Gauteng, Limpopo and Mpumalanga and we are aiming to expand our excellent services to other provinces. We have the most vibrant and well-spoken dispatch team, who are ready to receive your phone calls when help is needed, after receiving an alert, our team will advise the caller on what to do while waiting for our medical team.
EMERGENCY MEDICAL RESPONSE TO THE SCENE OF A MEDICAL EMERGENCY:
An appropriate road response will utilize an ambulance and a rapid response vehicle, immediately to the scene of a medical emergency, an appropriate lifesaving support will be provided to the patient. A patient will be stabilized before transfer is provided to the closest appropriate medical facility.
We strive to be the first call in every medical emergency response in South Africa.
Our mission is to deliver efficient emergency medical services in a socially responsible manner. We invest in the development of our people, infrastructure and technology. We foster mutually beneficial long-term relationships. We are innovative in our approach in order to enhance our brand awareness and gain sustainable competitive advantage.
Hotline Dial: 086 003 6000
Take a deep breath and remain as calm as possible. This will help you convey information clearly. Provide relevant information about the patient, such as age, gender, and any known medical conditions.
Familiarize yourself with the locations of the nearest hospitals, urgent care centers, and specialized medical facilities in your area. When speaking with the emergency dispatcher, mention any preferences or requirements for the medical facility based on the patient's condition.
Listen carefully to the dispatcher’s instructions and follow them precisely. Do not hang up until the dispatcher tells you to. They may need more information or provide further instructions.
Keep a close watch on the patient's condition. Note any changes in their symptoms and be ready to report these to the emergency responders.Collect any relevant medical information, such as medications the patient is taking, allergies, and medical history, to share with the emergency responders.
